Effective Date: December 13, 2025
DaybyDay (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application DaybyDay Food / DaybyDay App (“the App”).
By using the App, you agree to the practices outlined in this policy.
We collect the following types of information to provide and improve our services:
When using the App, we may collect:
Name
Email address
Phone number
Delivery address
Payment information (processed through third-party payment partners)
We collect data related to your interaction with the App, such as:
Device information (model, OS version)
IP address
App browsing activity
Crash logs
Analytics data
If you grant permission, we collect:
Real-time GPS location for showing nearby stores, assigning deliveries, and providing accurate service.
You may disable location access, but some features may not work properly.
Order history: food, grocery, pharmacy, and other services
Payment details (processed securely by gateways; we do not store full card/UPI details)
We use the collected information to:
Processing food, grocery, and daily essential orders
Assigning delivery partners
Providing emergency or service-based support
Personalizing store suggestions
Enhancing app performance
Monitoring and analyzing app usage
Order confirmation & updates
Customer support
Service notifications
Optional promotional messages
Fraud prevention
Identity verification (if required)
Meeting legal obligations
We respect your privacy. Your personal data is not sold to any third party.
We may share information only in the following cases:
With trusted third-party partners who help in:
Deliveries
Order processing
Payment processing
App analytics
Customer support
They receive only the minimum data required and must protect your information.
We may disclose information:
If required by law, regulation, or court order
To respond to valid legal requests by authorities
In case of:
App updates
Security audits
Cloud services
Only essential data is shared, with strict confidentiality.
We use reasonable and industry-standard safeguards to protect your data, including:
Encrypted transmission
Secure servers
Restricted employee access
Regular security checks
However, no system is 100% secure, and we cannot guarantee absolute data security.
Under applicable Indian and global privacy laws, you have the right to:
To exercise these rights, contact us at: support@thedaybyday.in
We retain your information only for as long as necessary to:
Provide services
Fulfill legal obligations
Improve app performance
You may request account deletion at any time.
The App is not intended for children under the age of 18.
We do not knowingly collect data from minors without parental consent.
We may use:
Cookies
Local storage
Analytics tools
These help us:
Improve app performance
Store preferences
Analyze user behaviour
You may disable cookies, but some features may not function properly.
The App may contain links to external websites or services.
We are not responsible for the privacy practices of those third-party sites.
We may update this Privacy Policy periodically.
Changes will be posted in the App with an updated Effective Date.
Continued use of the App means you accept the updated Policy.
If you have any questions or concerns about this Privacy Policy, please contact:
Email: support@thedaybyday.in
Website: thedaybyday.in
